Classes that can’t be overbooked, ready when we open.
At launch, you can run one-off and weekly classes with a set number of spots. Clients book a spot on your website without an account, and when a class is full they join the waitlist.
Which plans: On the Solo and Shop plans. Not included on Free. See pricing
Join early accessHow it works
- 1
Create a class
Add a time, an instructor, a place, a price and a number of spots. Make it one-off or repeat it weekly, up to 12 weeks ahead.
- 2
Clients book a spot
They pick a class on your website and book one spot, with no account. If you ask for a deposit or prepay, they pay when they book.
- 3
Check them in
Check clients in at the kiosk or front desk, with a roster for each instructor’s own classes.
What’s included
One-off or weeklyAt launch
Weekly classes repeat for up to 12 weeks ahead.
No oversellingAt launch
ServiceSprig itself stops a class taking more bookings than it has spots, even when many people book at the same moment.
Waitlist when fullAt launch
Free classes fill the spot from the waitlist automatically. For paid classes, the next 3 people are emailed and the first to pay gets the spot.
Deposit or prepayAt launch
Per spot, through your own Stripe account, the same as services. Off by default, and no tips on class spots. Stripe charges its standard card fees to you.
Cancellation window per classAt launch
Each class can have its own window. If you cancel a class, everyone can be refunded in one step.
Check-in and rostersAt launch
Check clients in at the kiosk or front desk. Instructors see the roster for their own classes.
Packages and membershipsAt launch
Packages and memberships you record by hand can cover classes.
Blocks the instructor’s calendarAt launch
While a class runs, that instructor can’t be booked one-to-one.
Selling class packs onlinePlanned
Clients buying packs or memberships on your site, and automatic billing.
How different businesses use it
The same tool, set up for the way each kind of appointment works.
Common questions
When ServiceSprig opens to customers. Classes are built and included at launch, and you turn them on for your business in your dashboard. Until then, you can join early access.
Not through ServiceSprig. A class can’t take more bookings than it has spots, even if many people try for the last spot at the same moment.
When a class is full, clients join its waitlist. In a free class, the next person on the list gets the spot automatically. In a paid class, the next 3 people are emailed and the first to pay gets it.
Not at launch. Each booking is one spot in one class. Courses sold as a single booking, booking several spots at once and online or video classes are not included.
Not at launch. You can record a package or membership by hand and let it cover classes, but selling them online and automatic billing are planned.
Classes are on the Solo and Shop plans. If you take a deposit or prepayment for a spot, Stripe charges its standard card fees on it, to you directly. Deposits and prepay are off until you turn them on.
More features
See all features- Online booking & websiteA website and booking page that go live together
- SprigLink & waitlistFill openings with one-tap links and a waitlist
- Walk-in check-in kioskA tablet at the door for walk-ins and arrivals
- Inventory & barcode scanningScan barcodes, read packing slips, track stock
- Memberships & packagesMonthly plans and prepaid visit bundles
- Reminders & automated messagesReminders, rebook nudges and review requests
- Intake & consent formsForms clients fill in before they arrive
- Service add-onsExtras clients tick when they book, with the time added
- Recurring appointmentsBook a regular into their slot once, every 1 to 8 weeks
- PaymentsDeposits, prepay and tips through Stripe, at launch
- Checkout at the visitCash App, Venmo or PayPal by QR code, plus Zelle
- Switch-over importBring clients, services and upcoming bookings from your old app
- Phone alertsKnow the moment someone books, moves or cancels
- Pet & vehicle profilesEvery dog and every car on file, on the right appointment
- Grove: multi-location and back officeThe plan that runs the whole shop, every location side by side





