For lash artists and lash studios
A booking app built around full sets, fills and patch tests.
Your website and booking page in one: patch tests and signed consent before the first set, fills booked on repeat, add-ons that keep your timings honest, and deposits for full sets at launch.
What gets in the way for lash artists
Two-hour sets that no-show
A missed full set is half a day of income, and the slot is too long to fill at short notice.
Patch tests and consent on paper
New clients turn up without a patch test, or sign the form while the adhesive is curing.
“Fills” that are really full sets
A client books a 45-minute fill at week five, with half their lashes gone.
One lash client, start to finish
Here is how a new client moves through ServiceSprig, from the link in your Instagram bio to their third fill. Each step says which plan it needs.
They find you and book without an account
The link in your bio opens your own booking page. Clients pick a service and a time, and book with their name, email and phone. No app to download and no password.
Every plan
A patch test comes first
List a short patch test as its own service, so new clients book it before their first set. Say in your booking policy that a full set needs a patch test first. ServiceSprig doesn’t block a full set on its own if a client skips it, so check before the visit.
Every plan
Consent and allergies, signed before the visit
Attach a consent form to your lash services with allergy questions, a date question for the patch test, and a signature. Ask once, or once a year. Signed answers can’t be edited afterwards, and the calendar shows whether the form is done.
One form on Free, unlimited on Solo and Shop
“Before” photos of their natural lashes
Add a photo question to the form, and clients add 1 to 5 photos from their phone’s camera or gallery. Photos stay private to your business, and location data is removed.
Every plan
Add-ons that add the right time
Removal of another artist’s set, bottom lashes or a lash lift: clients tick extras when they book, and the price and chair time add up on their own.
Every plan
Fills booked on repeat
Book a regular’s fill every 2 or 3 weeks in one go, for up to 26 visits or 12 months. Clashes show before you save, and each visit keeps its add-ons.
Solo and Shop
A deposit holds the full setAt launch
Ask for a fixed or percentage deposit on full sets, paid by card through your own Stripe account when the client books. Your cancellation window shows before they pay.
Solo and Shop
A cancellation becomes a filled slot
Send a SprigLink for the open time to a client who wanted an earlier fill: one tap and they’re booked. On Solo and Shop, your waitlist is emailed the slot too, and the first to claim it gets it.
SprigLinks on every plan (shared by hand on Free), waitlist on Solo and Shop
Not there yet
- Infill windows, so a “fill” can only be booked within the weeks you allow, are planned.
- Text-message reminders are planned. Reminders go by email for now.
- Charging a no-show fee to a card on file isn’t included at launch.
- There’s no automatic check that a patch test was done before a full set.
Which plan fits
Proposed launch pricing. It may change before launch, and final prices are published before anyone is asked to pay. Yearly billing gives 2 months free.
Starting out
Free
$0
Your website and booking page, up to 30 online bookings a month, email reminders and one consent form.
A full book
Solo
$24.99 a month
Unlimited bookings and forms, fills on repeat, the waitlist, rebook nudges, and online deposits at launch.
A lash studio
Shop
$69.99 a month
8 artists included, each with their own calendar, hours and services. Add more for $15 a month each.
More than one studio
Grove
$99.99 a month for 1 location
Everything on Shop at each location, unlimited artists, one subscription, and every location side by side. Each extra location is $59.99 a month.
The tools lash artists use most
- Intake & consent formsForms clients fill in before they arrive
- Recurring appointmentsBook a regular into their slot once, every 1 to 8 weeks
- Service add-onsExtras clients tick when they book, with the time added
- SprigLink & waitlistFill openings with one-tap links and a waitlist
- PaymentsDeposits, prepay and tips through Stripe, at launch
- ClassesClasses with spots, a waitlist and check-in, at launch
Questions lash artists ask
ServiceSprig isn’t only for lashes, but it covers what lash artists ask for: a website and booking page, patch tests as their own service, signed consent forms with photo uploads, timed add-ons, fills on repeat and, from launch, deposits on full sets.
You can list a patch test as its own service and ask for its date on your consent form. ServiceSprig doesn’t stop a client booking a full set on its own, so state the rule in your booking policy and check the form before the visit.
From launch, on Solo and Shop: a fixed or percentage deposit per service, paid by card through your own Stripe account when the client books. Stripe’s standard card fees apply, and Stripe charges them to you.
Name the service clearly (“Lash fill, up to 3 weeks”) and say it in your booking policy. Infill windows that enforce it are planned, not built yet.
From launch, on Solo and Shop: create a class with a set number of places, a waitlist and an optional deposit or prepayment. Selling multi-week courses as one booking isn’t supported.
The Free plan (proposed, $0) gives you a website and booking page, up to 30 online bookings a month, email reminders and one consent form.
Guides for lash artists
Using another app?
Fair, dated comparisons with the apps lash artists often use, and how to bring your clients across.
