Deposits and prepay, ready when we open.
At launch, clients can pay a deposit or the full price when they book, plus a tip if you turn tips on. You connect your own Stripe account, and the money goes straight to your bank.
Which plans: On the Solo and Shop plans. On Free, clients pay at the visit. See pricing
Join early accessHow it works
- 1
Connect your Stripe account
Follow Stripe’s own sign-up screens from your Payments page. Stripe checks your details and your bank account.
- 2
Turn on deposits per service
Choose a fixed amount, a percentage or the full price. Deposits stay off until you turn them on.
- 3
Clients pay when they book
They see your cancellation policy before they pay. If you turn tips on, they can add one.
What’s included
Your own Stripe accountAt launch
Money goes straight to your bank. ServiceSprig never holds it.
Your name on the statementAt launch
Clients see your business name on their card statement.
Card fees, from StripeAt launch
You pay ServiceSprig for your plan. Stripe charges its standard card fees on each payment, to you directly.
TipsAt launch
Turn tips on and clients can add 15, 18 or 20% when they pay online.
Full and partial refundsAt launch
Refund from the appointment. Clients get payment and refund emails with your branding.
Clear deposit rulesAt launch
Deposits are refundable if the client cancels outside your cancellation window. The policy shows at booking.
In person, no readerAt launch
Take cards on your own phone with Stripe’s free Dashboard app. That payment happens in Stripe’s app, not in ServiceSprig, and Stripe’s card fees apply.
How different businesses use it
The same tool, set up for the way each kind of appointment works.
Common questions
When ServiceSprig opens to customers. Payments are built and switch on at launch. Until then, you can join early access.
Online payments are on the Solo ($24.99) and Shop ($69.99) plans (proposed pricing). Stripe charges its standard card fees to you on each payment.
Into your own Stripe account, then to your bank. ServiceSprig never holds it.
No. You can take cards in person on your own phone with Stripe’s free Dashboard app. That payment happens in Stripe’s app, not in ServiceSprig, and Stripe’s card fees apply.
Yes, at the visit. Check out the visit, show a QR code for Cash App, Venmo or PayPal, or the Zelle details to copy, and mark it paid. ServiceSprig doesn’t process or see those payments, and the app’s fees and terms apply. See the Checkout page.
Not at launch. You can ask for a deposit when clients book, refundable if they cancel outside your cancellation window. You make that refund yourself from the appointment.
More features
See all features- Online booking & websiteA website and booking page that go live together
- SprigLink & waitlistFill openings with one-tap links and a waitlist
- Walk-in check-in kioskA tablet at the door for walk-ins and arrivals
- Inventory & barcode scanningScan barcodes, read packing slips, track stock
- Memberships & packagesMonthly plans and prepaid visit bundles
- Reminders & automated messagesReminders, rebook nudges and review requests
- Intake & consent formsForms clients fill in before they arrive
- Service add-onsExtras clients tick when they book, with the time added
- Recurring appointmentsBook a regular into their slot once, every 1 to 8 weeks
- Checkout at the visitCash App, Venmo or PayPal by QR code, plus Zelle
- ClassesClasses with spots, a waitlist and check-in, at launch
- Switch-over importBring clients, services and upcoming bookings from your old app
- Phone alertsKnow the moment someone books, moves or cancels
- Pet & vehicle profilesEvery dog and every car on file, on the right appointment
- Grove: multi-location and back officeThe plan that runs the whole shop, every location side by side