The follow-ups you mean to send, sent for you.
Confirmations and reminders go out on every booking. Turn on rebooking nudges, win-back notes, review requests and birthday messages, and they run on their own.
Which plans: Email confirmations and reminders are on every plan, including Free. Rebooking nudges, win-back notes, review requests and birthday messages are on Solo and Shop. See pricing
Join early accessHow it works
- 1
Bookings send their own emails
Confirmations, changes, cancellations and a reminder before each visit, on every plan.
- 2
Turn on the recipes you want
Each automated message is off until you switch it on and set its timing.
- 3
See what went out
Every message is logged, and clients can unsubscribe in one click.
What’s included
Appointment reminders
An email reminder about 24 hours before each visit.
Rebooking nudges
A reminder to book again at the interval you set for each service.
Win-back messages
A note to clients you haven’t seen in a while.
Review requests
Ask for a review after a visit.
Birthday messages
A short note on a client’s birthday.
Text-message remindersPlanned
Reminders by SMS.
How different businesses use it
The same tool, set up for the way each kind of appointment works.
Common questions
Yes. Email confirmations and reminders are on every plan. Text-message reminders are on the way: once they launch, Solo includes 300 texts a month and Shop includes 1,500 (proposed).
No. Marketing messages only go to clients who opted in, every message has a one-click unsubscribe, and an unsubscribe stops all automated messages.
The old reminder is cancelled and a new one is set for the new time.
More features
See all features- Online booking & websiteA website and booking page that go live together
- SprigLink & waitlistFill openings with one-tap links and a waitlist
- Walk-in check-in kioskA tablet at the door for walk-ins and arrivals
- Inventory & barcode scanningScan barcodes, read packing slips, track stock
- Memberships & packagesMonthly plans and prepaid visit bundles
- Intake & consent formsForms clients fill in before they arrive
- Service add-onsExtras clients tick when they book, with the time added
- Recurring appointmentsBook a regular into their slot once, every 1 to 8 weeks
- PaymentsDeposits, prepay and tips through Stripe, at launch
- Checkout at the visitCash App, Venmo or PayPal by QR code, plus Zelle
- ClassesClasses with spots, a waitlist and check-in, at launch
- Switch-over importBring clients, services and upcoming bookings from your old app
- Phone alertsKnow the moment someone books, moves or cancels
- Pet & vehicle profilesEvery dog and every car on file, on the right appointment
- Grove: multi-location and back officeThe plan that runs the whole shop, every location side by side




