For estheticians, skin studios and waxing
Skin intake before the treatment, not on a clipboard in the room.
Your website and booking page in one: clients fill in your skin intake and consent before they arrive, consultations lead to the right treatment, and series of peels count down on their own.
What gets in the way for estheticians
Intake in the treatment room
Ten minutes of a 60-minute facial go on medications and allergies.
Series nobody tracks
A client bought six peels, and nobody is sure whether this is the fourth or the fifth.
Brows that drift
A four-week wax turns into eight when nobody reminds the client.
One skin client, start to finish
Here is how a client moves through ServiceSprig, from a first consultation to a regular monthly facial. Each step says which plan it needs.
A consultation first
List a short skin consultation as its own service, so new clients start there before booking a peel or a series. Clients book without an account.
Every plan
Skin intake before they arrive
Attach an intake form to your treatments: skin concerns, products they use, retinoids and other medications, allergies, recent sun exposure, and a signature. Ask once, every booking, or once a year. Signed answers can’t be edited afterwards.
One form on Free, unlimited on Solo and Shop
“Before” photos with the form
Add a photo question and clients add 1 to 5 photos from their phone. They stay private to your business, location data is removed, and team members only see responses for their own appointments.
Every plan
Add-ons with the facial
LED, dermaplaning or a mask upgrade: clients tick extras when they book, and the time and price add up on their own.
Every plan
A series that counts down
Set up a package of six peels or a monthly facial membership. Each visit is counted off automatically, so you and the client know what’s left. You record the payment for it by hand.
Solo and Shop
Monthly facials and brow waxes on repeat
Book a regular every 4 weeks in one go, or turn on a rebook nudge that emails clients when it’s time for their next wax.
Solo and Shop
A deposit for long treatmentsAt launch
Ask for a deposit on longer or higher-priced treatments, paid by card through your own Stripe account when the client books, with your cancellation window shown first.
Solo and Shop
Retail skincare on the shelf
Scan your retail products with your phone camera, get low-stock alerts, and record retail sales.
Solo and Shop
Not there yet
- ServiceSprig isn’t a medical records system and isn’t HIPAA-compliant. Medspa charting and treatment notes by injector aren’t included.
- Selling packages and memberships online, and billing them automatically, are planned. You record those payments by hand.
- Text-message reminders are planned. Reminders go by email for now.
- Charging a no-show fee to a card on file isn’t included at launch.
Which plan fits
Proposed launch pricing. It may change before launch, and final prices are published before anyone is asked to pay. Yearly billing gives 2 months free.
A room of your own
Free
$0
Your website and booking page, up to 30 online bookings a month, email reminders and one intake form.
A full book
Solo
$24.99 a month
Unlimited bookings and forms, packages and memberships, rebook nudges, inventory, and online deposits at launch.
A skin studio
Shop
$69.99 a month
8 staff included, each with their own calendar, hours and services. Add more for $15 a month each.
More than one studio
Grove
$99.99 a month for 1 location
Everything on Shop at each location, unlimited staff, one subscription, and every location side by side. Each extra location is $59.99 a month.
The tools estheticians use most
- Intake & consent formsForms clients fill in before they arrive
- Memberships & packagesMonthly plans and prepaid visit bundles
- Service add-onsExtras clients tick when they book, with the time added
- Reminders & automated messagesReminders, rebook nudges and review requests
- PaymentsDeposits, prepay and tips through Stripe, at launch
- Inventory & barcode scanningScan barcodes, read packing slips, track stock
Questions estheticians ask
ServiceSprig works for estheticians: a website and booking page, intake and consent forms with signatures and photos, consultations as their own service, facial add-ons, packages that count down and, from launch, online deposits.
Yes. They get a private link when they book, and the calendar shows whether the form is done. Free includes one form; Solo and Shop include as many as you need.
No. It’s booking software with private intake forms, not a medical records system. If you run a medspa that needs charting and HIPAA safeguards, look at a tool built for that.
You can set up the package and ServiceSprig counts each visit off automatically, on Solo and Shop. You record the payment by hand for now; selling packages online is planned.
From launch, on Solo and Shop: a fixed or percentage deposit per service, paid by card through your own Stripe account. Stripe’s standard card fees apply, and Stripe charges them to you.
Yes. List each wax as a service with its own length and price, link extras like a brow tint as add-ons, and turn on a rebook nudge at the interval you choose.
Guides for estheticians
Using another app?
Fair, dated comparisons with the apps estheticians often use, and how to bring your clients across.
