Run a busier, calmer book.
Practical guides for barbers, detailers, groomers, nail and lash artists and other appointment businesses.
Guides
How-tos you can use whatever booking tool you run.
Guide for appointment businessesHow to fill last-minute cancellations, step by stepTurn a last-minute cancellation into a booked slot: a short-notice list, one-tap booking links, a waitlist, and what to post when the slot is hours away.5 min read
Guide for nail techs, lash artists, barbers and stylistsHow to get clients to book online instead of by DMMove clients from Instagram DMs and texts to online booking: what to put on your booking page, how to reply to DMs, and how to make the switch stick.5 min read
Guide for appointment businessesHow to stop no-shows without losing good clientsA practical plan to cut appointment no-shows: reminders, a clear cancellation window, deposits on the slots that hurt most, and what to do the day after.6 min read
Guide for appointment businessesHow to take deposits for appointments (and word it)When to ask for an appointment deposit, how much to take, how to word the policy, when to refund it, and how to collect it online without chasing anyone.5 min read
Guide for pet groomersDog grooming client records: what to keep on every petWhat to record for every dog you groom: owner and vet details, breed, coat, temperament, vaccines with expiry dates, and what you did last visit.6 min read
GuideHow to switch booking apps without losing clientsMoving off Square, Booksy or Vagaro? Get your client list out, avoid double reminders, keep future bookings and tell regulars where to book next.6 min read
Guide for barbers, stylists and nail techsStanding appointments: how to keep your regulars bookedSet up standing appointments for regulars: pick the interval, decide how far ahead to book, plan around holidays and keep room for new clients.6 min read
Guide for mobile detailersBooking and reminders for mobile detailersSet up mobile detailing bookings that work: service areas, travel time, intake questions, reminders, rebook timing, rain days and deposit rules.7 min read
Guide for barbershopsHow to run barbershop walk-ins without a clipboardA practical guide to barbershop walk-ins: a fair queue, honest wait times, mixing walk-ins with bookings, rush-hour rules and tablet check-in.6 min read
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