Square Appointments vs ServiceSprig
Square Appointments is booking from Square, the payments company, and it fits best if you already use Square to take cards. ServiceSprig is a newer, smaller option that puts your website and booking page together and lets you take payments through your own Stripe account. Here is how they compare, using only what each company publishes.
Weighing more than two options? See 6 Square Appointments alternatives side by side
Square Appointments facts checked on November 5, 2026 from Square Appointments’s own pages, linked below. Prices and features change, so check them before you decide. ServiceSprig prices are proposed until launch on December 8, 2026.
The short answer
Stay with Square Appointments if
- You already run your shop on Square’s point of sale, hardware or payroll, and want one company for all of it.
- You want plans priced per location instead of per person, with a free plan to start.
- You need text reminders today, not at a later date.
- You process a lot of card payments and want a large, established company behind them.
ServiceSprig may suit you better if
- You want a website and booking page built together, with your own domain on Solo and Shop.
- You want payments to go through your own Stripe account, straight to your bank.
- You want trade-specific tools such as pet and vehicle profiles, a service-area check for mobile work, or a walk-in check-in tablet.
- You’re a solo pro who wants a simple free plan with your own booking site.
Square Appointments and ServiceSprig, side by side
| What | Square Appointments | ServiceSprig |
|---|---|---|
| Price for one person | Square Free: $0 a month per location. Plus: $49 a month per location.[1] | Free: $0 for one person, up to 30 online bookings a month. Solo: $24.99 a month, or $249 a year (about $21 a month, 2 months free), unlimited bookings. Proposed launch prices. |
| Price for a team | Priced per location, not per staff member: Plus $49 and Premium $149 a month per location. Custom pricing (Square Pro) above $250,000 a year in card sales.[1] | Solo takes up to 2 extra people at $15 a month each, so 2 people pay $39.99 a month and 3 pay $54.99. Shop: $69.99 a month, or $699 a year (about $58 a month), with 8 staff included, then $15 a month per extra seat ($12.50 on yearly), up to 20. Grove, for unlimited people and the back office: $99.99 a month or $999 a year for one location, plus $59.99 a month per extra location (proposed). |
| Free plan or trial | Free plan. Plus and Premium have a 30-day free trial.[1] | A Free plan with no time limit (proposed launch pricing). ServiceSprig is in early access until Dec 8, 2026. |
| Card processing | Square processes the payments. In person 2.6% + 15¢ on Free, 2.5% + 15¢ on Plus, 2.4% + 15¢ on Premium. Online 3.3% + 30¢ on Free, 2.9% + 30¢ on Plus and Premium. Keyed or card on file 3.5% + 15¢.[2] | You connect your own Stripe account and money goes straight to your bank. Stripe charges its standard card fees to you on each payment. Online payments switch on at launch, on Solo and Shop. |
| Website | An online booking site is included, plus booking from Instagram, Facebook and a QR code.[1] | A website and booking page built together, on every plan. Custom domain on Solo and Shop. |
| Waitlist and no-show protection | Waitlist, cancellation policies and no-show fees are on Plus and above.[1] | Deposits, prepayment and tips through Stripe at launch, on Solo and Shop. No-show fees charged to a card on file are not included at launch. |
| Reminders | Confirmations and reminders by email or text. Check Square’s plan table for which plan includes texts.[3] | Email confirmations and reminders on every plan. Text reminders are planned: 300 a month on Solo and 1,500 on Shop once texts launch, with no overage charges (reminders switch to email when texts run out). |
| Point of sale, hardware and payroll | Full point of sale, hardware from $59 and Square Payroll from $35 a month plus $6 per person paid.[1] | No hardware to buy. At launch you can take cards in person on your own phone with Stripe’s free app (Tap to Pay). ServiceSprig doesn’t pay your team; Grove has pay reports and a pay export (CSV). |
| Switching | — | Switch-over import on every plan: bring your clients, services and upcoming appointments over from CSV exports, check the preview, and undo within 7 days. Export your data whenever you want. |
| Company | Square calls Appointments plans a “legacy” plan type in its fees article.[2] | New: launching Dec 8, 2026, with no paying customers yet. Built for small appointment businesses. |
Card fees: ServiceSprig doesn’t process payments itself. From launch, on Solo and Shop, payments go through your own Stripe account at Stripe’s standard rates.
Moving from Square Appointments
Bring your clients over with a CSV export from your Square Dashboard, uploaded to the ServiceSprig switch-over import. Our importer suggests a match for each column, you check them before anything is saved, and we’ll help if anything doesn’t line up. Then set up your services and hours and share your new booking link.
Past visits don’t import, so keep your old export somewhere safe. Run both apps side by side for a week while your regulars move to the new link.
See ServiceSprig for your trade
Common questions
Square has a free plan at $0 a month per location. You still pay Square’s card processing fees on each payment, and features like the waitlist and no-show fees are on the paid plans. Check Square’s pricing page for the current details.
No. ServiceSprig takes payments through your own Stripe account, switching on at launch. If you want to keep Square for payments, Square Appointments is the simpler choice.
Yes, with a CSV export of your customers from Square, uploaded to the switch-over import, which is on every ServiceSprig plan. Upcoming appointments can come across too, from a separate file. We’ll help if any columns don’t line up.
It depends on your size and card volume. Square prices per location, so a large team on Plus pays $49 a month. ServiceSprig’s Solo plan covers 2 people for $39.99 a month and 3 for $54.99, and Shop is $69.99 a month with 8 staff included, and more at $15 a month each (proposed; yearly billing gives 2 months free). Compare the card fees too, since they add to the plan price.
Sources
- Square Appointments pricing, checked November 5, 2026.
- Square: what are Square’s fees, checked November 5, 2026.
- Square: customer confirmations with Square Appointments, checked November 5, 2026.
- Stripe pricing, checked November 5, 2026.
Square Appointments is a trademark of its owner. This page is written by ServiceSprig and isn’t endorsed by Square Appointments. Spotted something out of date? Email hello@servicesprig.com and we’ll fix it.
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