Account and security
- Free
- Solo
- Shop
Updated
ServiceSprig opens to everyone on Tue 8 Dec 2026. Until then sign-up is by early access, paid plans and online payments aren’t switched on, and prices are proposed launch prices. Anything marked “at launch” starts that day; anything marked “planned” isn’t built yet. Join early access
On this page
Forgot your password
- On the Sign in page, tap Forgot password?
- Enter your Email and tap Email me a reset link.
- Open the email. The link works once and expires in an hour.
- Enter a New password (at least 10 characters), type it again, and tap Save new password.
Link expired? Tap Send a new link and use the newest email.
You can also sign in without a password: tap Email me a link instead, then Email me a sign-in link.
Change your password, email or name
Go to Account:
- Password: enter your Current password and a New password, type it again, and tap Change password.
- Email: enter a New email and tap Change email. Nothing changes until you open the confirmation link we send.
- Your name: tap Save name. This is the name your team sees.
Two-step sign-in
ServiceSprig doesn't have two-step (two-factor) sign-in yet. Use a strong password you don't use anywhere else. Your Stripe account does have two-step sign-in, and you should turn it on: see Connect Stripe.
Lost a phone or used a shared computer
On Account, under Signed-in devices, tap Sign out of all devices. You're signed out everywhere, including here, and phone alerts stop on every phone.
See what's changed: the Activity log
The owner can see important changes to the business: team, payments, plan, domains, refunds, exports and deletions, newest first, with who made each one.
- Go to Settings and tap Activity log (or use the Activity log link on Account).
Only the owner can see it.
Accepting updated Terms
When our Terms of Service change, you'll see We've updated our Terms next time you sign in.
- Read the Terms of Service and Privacy Policy (links open on the page).
- Tick I agree to the Terms of Service and I've read the Privacy Policy.
- Tap Agree and continue.
You need to agree to keep using ServiceSprig.
Leaving or handing over a business
- A manager or staff member can tap Leave business on Account.
- The owner can hand the business to someone else on Team and hours > Logins and access with Make owner. You become a manager and can't undo this yourself.
- To close the business, see Plans and billing.
Stuck? Email hello@servicesprig.com and we'll help.