Your team: staff, logins, hours and services

See Plans and billing for seats.

Who can do what

• Owner: does everything, including payments, publishing and logins.
• Manager: runs the shop (calendar, clients, services and website drafts) but can't publish, see payments setup or manage logins.
• Staff: see their own calendar and hours, and mark their appointments done.

Everyone who takes bookings or signs in uses a staff seat, managers included.

1. Add a team member

1. Go to Team and hours.
2. In Add a team member, enter their Name and Role (like "Barber").
3. Tap Add team member.

The panel shows how many staff seats are in use. If you're at your limit, you'll see how to add a seat or upgrade.

2. Invite them to sign in (optional)

A team member can take bookings without a login. Give them one if they should see their own calendar.

1. On Team and hours, find Logins and access.
2. Under Who is this login for?, pick the team member (staff), or A manager.
3. Add Their email if you want us to email the invite.
4. Tap Create invite link. Tap Copy link to send it yourself.

The link works once and expires in 7 days. They open it, create an account or sign in, and tap Accept invite. To change your mind, tap Cancel invite.

Only the owner can invite people, Change role or Remove access.

3. Set each person's hours

Each team member has their own panel on Team and hours.

1. Under Weekly hours, set their times for each day. Leave a day empty for Closed. Use Add hours after a break for a lunch break.
2. Tap Save hours.
3. For one-off changes, use Specific dates: pick a Date, choose Closed all day or Different hours, and tap Save date.

Online booking only offers times inside these hours.

4. Choose what each person offers

You set this on each service, not on the team page.

1. Go to Services and tap Edit on a service.
2. Under Who offers it, tick the people who do it.
3. If someone charges more or takes longer, open Different price or length per person and set their Price ($) and Length (min).
4. Tap Save service.

5. Add time off or close the business

1. On Team and hours, find Time off and closures.
2. Under Who, pick a team member, or Whole business (closed) for a holiday.
3. Set From, Start time, Until and End time. Add a Reason if you like; clients never see it.
4. Tap Add time off.

If the time off overlaps bookings, ServiceSprig lists them. Adding time off doesn't cancel them: move or cancel them from Calendar.

To block an hour or two on one day, use Block time on Calendar instead.

6. Profiles on your website

In each person's panel, add a Short bio and tick Clients can book with them, then tap Save details. Add a Team section to your website to show your people.

Removing someone

• Remove access (in Logins and access) takes away their login. Their appointments stay on the calendar.
• Remove from team removes a team member without a login. People with past appointments can only be made not bookable.

Stuck? Email hello@servicesprig.com and we'll help.

Next guide: Add your booking link to your Google Business Profile